ELDER MEDIATION CORE TRAINING OBJECTIVES
1. Understand problems and issues faced by elders and families.
2. Have knowledge of the mental and physical effects of aging and how to accommodate those changes so as to maximize participation in the mediation process for an older person and all other participation.
3. Be aware of societal and participant biases as well as family and cultural attitudes regarding aging and their effect on the mediation process.
4. Engage in a self-assessment of any aging or disability-related biases/perceptions that might impact mediator competency.
5. Understand and be alert to capacity issues, including in elder abuse, and their effect on a safe and fair mediation process.
6. Understand the need for appropriate intake procedures and the factors that make thorough screening essential in elder mediation.
7. Deep understanding of ethical issues and the unique challenges of elder mediation.
•Clarify Professional Boundaries
•Address Whether an Older Adult Does/ Does not need to participate
•Ethical Issues Surrounding Elder Abuse
•Conflicts of Interest
•Confidentiality
•Mediator Competency
•Informed Consent
8. Have knowledge of community resources related to older adults and ways to utilize resources in the mediation process.
9. Understand the role and use of support persons, advocates, surrogates, and resource persons in the mediation process.(16 hours)
Call for information 757-573-9700
RESTORATIVE JUSTICE TRAINING
When a harmful event occurs, instead of focusing on punishment the response can be about healing and accountability, resulting in more satisfying outcomes for all concerned. Learn about the foundation, concepts and applications of Restorative Justice and gain an understanding of its use and relevance in criminal contexts as well as in aspects of day-to-day life. The course includes skills that will expand the possibilities for what "justice" looks like and will develop an understanding of Restorative Practice Interventions, the history, philosophy, changing establishment ethos, introducing the concept into practice and the skills to facilitate Restorative meetings with or without the victims present.(16 hours)
Call for information 757-573-9700
RESTRORATIVE JUSTICE IN THE WORKPLACE
All businesses face workplace grievances. It is a fact of life that when people work together there are going to be conflicts - both minor and serious. While minor case can often be handled with proven conflict management strategies, the more serious conflicts and wrong doings often require a process that can adequately address the emotional impact of harmful behavior and its aftermath. We bring the best practices of restorative justice into the workplace so that workplace grievances can be resolved at all levels-substantively, emotionally, and procedurally.
GOALS OF THE PROCESS
• Bring all affected staff together to understand the impact of the incident from all points of view, rather than having to rely on office gossip for the truth.
• Create a safe space where people can come together to resolve the incident as a community, rather than as fractured interest groups.
• Address not only the facts but also perceptions, feelings and emotions which are often the keys to real satisfaction.
• Hold those who have harmed accountable for their actions and those who have been harmed a chance to be heard.
• Give those affected a voice in "making things right" rather than having to rely solely on management to deal with the issue.
• Provide conference members the responsibility for coming to a fair and just solution, ensuring ownership of any agreement by all parties.
• Review the workplace culture and processes to address any issues that might have contributed to the problem.
The Workplace Conference is able to handle a wide variety of conflicts, mistakes and wrongdoing including the following:
• Employee misconduct
• Workplace bullying
• Aggressive management
• Sexual harassment
• High level conflict among staff
• Performance issues
• Discrimination
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